如何优雅地处理棘手的对话
如何优雅地处理棘手的对话 — Practical hard conversations guides from the Relationships lane. HowTo: Family Edition: family how-tos that actually help.
- 明确你的意图
- 选择合适的时机和环境
- 使用“我”的陈述
- 练习积极倾听
- 认识到需要暂停
如何优雅地处理棘手的对话 — Practical hard conversations guides from the Relationships lane. HowTo: Family Edition: family how-tos that actually help.